---
title: Customer Return Form
---

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## Customer Return Form

##### In the event you need to submit a return, please refer to the following guidelines:

- No returns will be accepted without prior authorization.
- All materials authorized for returns must be packaged and shipped in accordance with applicable government regulations.
- Products shipped in error by Chrom Tech will be accepted for full credit.
- Returns must be within 30 days of original shipment.
- A minimum restocking fee of 25% ($50.00 minimum) will apply for all items authorized for return due to customer error or convenience.
- Special order or custom made products are not returnable.

![Product selection top2](https://info.chromtech.com/hubfs/Value%20Stack%20Landing%20Pages/Product%20selection%20top2.png "Product selection top2")

##### Categories

- [Vials & Plates](https://chromtech.com/vials-and-plates/)
- [LC](https://chromtech.com/lc/)
- [GC](https://chromtech.com/gc/)
- [Instrumentation](https://chromtech.com/chromatography-instrumentation/)
- [Sample Preparation](https://chromtech.com/sample-preparation/)
- [Syringes](https://chromtech.com/syringes-liquid-handling-74120/)

##### Information

- [Blog](https://chromtech.com/blog/)
- [About Us](https://chromtech.com/aboutus)
- [Careers](https://chromtech.com/careers)
- [Resources](https://chromtech.com/resources/display)
- [Privacy Policy](https://chromtech.com/privacyinfo)
- [Payment & Sales Tax](https://chromtech.com/sales-tax-information)
- [Conditions of Use](https://chromtech.com/conditionsofuse)
- [Contact Us](https://chromtech.com/contactus-2)
- [Sitemap](https://chromtech.com/sitemap.php)

##### Brands

- [Agilent](https://chromtech.com/agilent/)
- [Restek](https://chromtech.com/restek-57300/)
- [Hamilton](https://chromtech.com/hamilton-57217/)
- [Idex Health and Science](https://chromtech.com/idex-hs/)
- [Chrom Tech](https://chromtech.com/chrom-tech/)
- [SGE/Trajan](https://chromtech.com/sgetrajan/)
- [Thermo Scientific](https://chromtech.com/thermo-scientific-57296/)
- [Omnifit](https://chromtech.com/omnifit/)
- [Imtakt](https://chromtech.com/imtakt-57295/)
- [ASI](https://chromtech.com/asi/)
- [View All](https://chromtech.com/brands/)

##### Chrom Tech, Inc

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